COVID-19 Precautions
Appointments are primarily virtual at this time. In person appointments may be possible upon request.
Are you accepting new patients?
Yes, we are accepting new patients in both Illinois and Washington, DC. Dr. Seicean is licensed in IL, IN, DC & MD. Heather Parkerson is licensed in IL & IN.
Do your providers do consultation for second opinions?
We are happy to provide second opinions if you are considering changing providers. We do not offer free consultations or schedule appointments for a one time visit.
What ages do your providers treat?
Both of our providers are comfortable treating adolescents 14 years and up and adults of any age. Heather is experienced in treating children 5 years and older.
What are payment options?
We accept payments via credit card, debit card, HSA/FLEX card, and Payment Apps such as Venmo and Zelle.
Are services reimbursable through insurance?
Our providers are "out-of-network" and do not contract with any health insurance plans, including Medicare or Medicaid.
We provide clients with statements that may be submitted to insurance companies for reimbursement based on out-of-network benefits.
How do I find out how much my insurance company will reimburse me for your service?
Call your insurance company (number on the back of your card) and ask about out-of-network benefits. Refer to the treatment codes 90792 (60 min initial psychiatric diagnostic medical evaluation) and 99214 (30 min follow-up visit).
What can I expect from initial and follow-up appointments?
Initial appointments for adults are one-hour. Children & Adolescents require 2 one-hour intake appointments. The first appointment is for the parents/guardians and the second for the minor.
Spravato (intranasal esketamine) evaluations require 2 one-hour intake appointments.
Follow-up appointments are usually 30 minutes. The frequency of follow-up appointments is determined by you and your provider and dependent on your individual situation.
What is your cancellation policy?
In order to be refunded, please inform us at least 7 days prior to your initial intake appointment and 48hrs prior to follow-up appointments.
Who do I contact if I have additional questions?